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Core

User Portal Navigation

Home, club, desk, settings and general portal pages

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Sections
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Panels
Service Overview

The user portal (and matching mobile app) is what members experience daily — bottom tabs, drawer menu, and native pages wired through App Builder and platform bootstrap. Club managers customize home content and dynamic pages; fixed tabs (Wallet, Shop, Club) follow platform conventions described here.

Help members by naming tabs and drawer labels they see — not internal configuration codes.

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Section 1 of 16

Core concepts

ConceptMeaning
**Bottom tab**Primary navigation — Home, Club, Shop, Desk, Contacts.
**Drawer**Hamburger menu — finance, services, extra pages.
**Native page**System-built screen (wallet, settings) — not section-composed.
**Dynamic page**App Builder page with custom sections.
**Bootstrap**Server config loading tabs, theme, and menu at app start.
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User PortalSection 3 of 16

Home tab

**Menu:** User Portal → Bottom tabs → Home**

Personal landing — App Builder sections (slider, quick actions, wallet card). See Dashboard guide portal section and App Builder guide.

Step-by-step (member)

  1. Default tab on open — pull to refresh if stale.
  2. Tap shortcuts to reach shop, events, or forms.
  3. Empty home → club has not published sections — use other tabs.
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User PortalSection 4 of 16

Club tab

**Menu:** User Portal → Bottom tabs → Club**

Membership hub — levels, points, referral, benefits, sometimes loans/credit entry.

Page sections (typical)

  • Current membership level and upgrade CTA
  • Points and credit balance
  • Referral code share sheet
  • Links to Events, Levels purchase, group info

Step-by-step

  1. Open Club to check level expiry date.
  2. Upgrade opens level comparison and wallet payment.
  3. Share referral via system share from referral row.
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Shop tab

**Menu:** User Portal → Bottom tabs → Shop**

Marketplace browse — see Marketplace guide portal sections.

Step-by-step

  1. Search or category browse.
  2. Cart icon in app bar — proceeds to Checkout.
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User PortalSection 6 of 16

Desk tab

**Menu:** User Portal → Bottom tabs → Desk**

Personal productivity — calendar, tasks, notes (club-dependent configuration).

Typical contents

  • Calendar events personal and club-published
  • Task list or desk widgets from App Builder if desk page customized
  • Shortcuts to support or services

Step-by-step

  1. Open Desk for schedule view.
  2. Tap day for event list — club events may sync here if integrated.
  3. Add personal reminder if feature enabled.
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Calendar (from menu)

**Menu:** User Portal → Drawer or Desk → Calendar**

Month/week view — may aggregate events, desk items, building charges due dates.

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Contacts tab

**Menu:** User Portal → Bottom tabs → Contacts**

Messaging — see Chat guide. Chat list, new message, contact sync.

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Settings

**Menu:** User Portal → Drawer → Settings**

App preferences — language, theme, notifications, security, support link.

Common rows

SettingPurpose
LanguagePersian / English if club enabled
ThemeLight / dark / system
NotificationsCategory toggles
Change mobileOTP verification flow
SupportOpen ticket
LogoutEnd session

Step-by-step

  1. Open Settings from drawer or profile avatar.
  2. Enable notifications at OS level if pushes not arriving.
  3. Logout before handing device to someone else.
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User PortalSection 10 of 16

Profile

**Menu:** User Portal → Drawer → Profile (or Settings → Profile)**

Personal data — name, mobile, email, IBAN for withdrawals, avatar.

Step-by-step

  1. Update IBAN before first wallet withdrawal.
  2. Avatar upload may crop to square — use clear face or logo for business accounts if allowed.
  3. Some fields locked — contact club support to change verified mobile.
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Finance drawer

**Menu:** User Portal → Drawer → Finance section**

Typical links when options enabled:

ItemDestination
**Wallet**Balance, top-up, transfer
**Transactions**Full ledger
**Fund**Club fund product
**Project equity**Equity projects
**Credit / Loans**Loan applications
**Exchange**Currency convert

Only enabled modules appear — missing link means club has not activated option.

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Services drawer

**Menu:** User Portal → Drawer → Services section**
ItemDestination
**Discounts**Acceptor directory
**Services**Club service grid
**Events**Ticket browse
**Building management**Property SaaS
**Support**Tickets and FAQ

Plus published dynamic pages from App Builder with “Show in drawer” checked.

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Section 13 of 16

Extra pages overview

Dynamic and native pages opened from Home actions, drawer, or notifications.

My orders

**Drawer → My orders** — order history and detail.

Checkout

**Shop → Cart → Checkout** — payment confirmation; do not use back button during gateway redirect.

My tickets

**Drawer → My tickets** — event QR codes; see **Events** guide.
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New member scenarios

Scenario — first login after invite

  1. OTP login with mobile.
  2. Land on Home — complete profile prompt if shown.
  3. Explore Club for level benefits.
  4. Wallet top-up if shop requires prepaid balance.
  5. Discounts for local partners.

Scenario — find acceptor discount

  1. Drawer → Discounts (not always Home).
  2. Browse category → tap acceptor → call or navigate.

Scenario — pay maintenance (building module)

  1. Drawer → Building management.
  2. Select building → pay charge period from unit view.

Scenario — message another member

  1. Contacts tab → search name → send message.
  2. Or sync phone contacts first time on mobile.
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Club PanelSection 15 of 16

Club manager alignment

Member questionManager checks
"No Shop tab"Marketplace option + App bootstrap
"Wallet missing"Application linked + wallet option
"Empty Home"App Builder sections published
"Page 404"Dynamic page slug and publish status

Advanced tab order changes require platform admin / bootstrap — club uses App Builder for Home and drawer pages. See App Builder → Navigation section.

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Summary for support

  • Navigation = bottom tabs (primary) + drawer (secondary) + App Builder home.
  • Finance and services drawer items appear only when club options on.
  • Train members using visible labels: Home, Club, Shop, Wallet, Discounts.
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