Building Management

**Menu:** Platform Admin → Business Management → Building management

Monitor buildings and SaaS usage across clubs.

Prerequisites

1. Admin access to vertical modules.
2. Clubs with building management option enabled.

Page layout

• Stats: total buildings, active charge periods, overdue payments.
• Club filter and building search.
• Support actions: view building detail read-only, disable abusive accounts per policy.

Step-by-step

1. Open Building management for ecosystem reports.
2. Filter by club when handling tickets.
3. Verify club SaaS pricing configuration if billing disputes arise.
4. Escalate functional bugs to engineering with building ID and club name.

**Menu:** Club Panel → Operations → Building management

Club view of member-created buildings and commercial SaaS settings.

Prerequisites

1. Building management option active.
2. Pricing policy approved by club finance.

Page layout

• Building list: name, manager member, unit count, last charge status.
• SaaS pricing tab: fee per building, billing cycle, grace rules.
• Reports: active buildings, collection rate.

Step-by-step

1. Open Operations → Building management.
2. Review new buildings for spam or test data.
3. Configure SaaS pricing before marketing module to members.
4. Monitor overdue ratios; notify building managers via optional club campaign.
5. Support members with portal navigation — not individual unit disputes unless policy says so.

SaaS pricing setup

1. Open SaaS pricing sub-tab.
2. Set price per building and currency.
3. Define whether first building is free trial if applicable.
4. Set grace period after non-payment of SaaS fee.
5. Save and document in club terms page in Content.

**Menu:** User Portal → Services drawer → Building management

Member landing — list of buildings they manage or belong to.

Page layout

• My buildings cards with role badge (manager / resident).
• Create building button if allowed.
• Alerts for unpaid charges on user's units.

Step-by-step

1. Open Building management from drawer.
2. Tap a building to open detail or Create building for new property.
3. Complete wizard (see below).
4. Share building invite with co-managers if supported.

Step-by-step

1. Tap Create building.
2. Enter building name, address, unit count.
3. Define default charge currency and period length.
4. Add units — number, label, optional resident link.
5. Submit — you become building manager.
6. Create first charge period from detail page.

Page layout

• Tabs: Units, Residents, Charge periods, Treasury, Settings.
• Manager actions: edit info, add unit, archive building.

Step-by-step

1. Open building from list.
2. Units — assign residents by mobile lookup if club allows.
3. Charge periods — create new period (see below).
4. Treasury — record income/expense or view auto totals from payments.

Step-by-step

1. Open Charge periods → New period.
2. Set title (e.g. “July 2026 maintenance”), due date, amount per unit.
3. Publish — residents see dues in portal and notifications if enabled.
4. Track collection status per unit.
5. Close period when reconciled.

**Menu:** User Portal → Building → unit → Pay**

Step-by-step

1. Open building → your unit or My dues.
2. Select unpaid period.
3. Pay via wallet or allowed method.
4. Save receipt; manager sees paid status in period report.

Step-by-step

1. Managers open Treasury tab.
2. View opening balance, collections, expenses, closing balance.
3. Add manual expense with note and attachment if enabled.
4. Export period report for general assembly meeting.

• Three layers: platform oversight, club SaaS pricing, member-run buildings.
• Managers create periods; residents pay via portal wallet when integrated.
• Disputes between neighbors are building-manager scope — club support handles portal bugs and SaaS billing only.