People, system settings, reports and developer tools
The platform admin panel is the control plane for the whole MoonTech ecosystem — master data, clubs, financial rails, marketplace structure, integrations, and reporting. This guide maps the main admin areas club operators escalate to; day-to-day club work stays in Club Panel.
Access is highly privileged — follow least privilege, MFA where available, and audit logging for sensitive changes.
| Concept | Meaning |
|---|---|
| **Master data** | Individuals, legal entities, locations, banks — shared across clubs. |
| **Admin role** | Platform staff permission template — not club staff role. |
| **Controller** | Integration endpoint registry (advanced). |
| **Dynamic table** | Configurable schema for vertical features. |
| **Query builder** | Internal reporting tool — not member-facing. |
**Menu:** Platform Admin → Master data → Individuals**
Natural persons — name, mobile, national ID — linked to customers, acceptor managers, admins.
**Menu:** Platform Admin → Master data → Legal entities**
Companies — registration number, tax ID — for acceptors and clubs as companies.
**Menu:** Platform Admin → Master data → Person roles**
Which system hats a person wears — club customer, acceptor manager, platform admin.
**Menu:** Platform Admin → Master data → Locations**
Countries, provinces, cities — used in addresses and shipping.
**Menu:** Platform Admin → Master data → Banks**
Bank directory for IBAN validation and withdrawal UI.
**Menu:** Platform Admin → Master data → Documents**
KYC document types and verification workflow templates.
**Menu:** Platform Admin → System → Settings**
Global toggles — maintenance mode, default locale, feature flags (operator caution).
**Menu:** Platform Admin → System → Admin users & roles**
Platform staff accounts — separate from club panel staff.
**Menu:** Platform Admin → Reports → Sales**
GMV, orders, club breakdown — executive and finance use.
**Menu:** Platform Admin → Reports → Transactions**
Wallet and payment volume — reconcile with PSP statements.
**Menu:** Platform Admin → Reports → Users**
Registrations, active users, retention metrics.
**Menu:** Platform Admin → System → API logs**
Integration debugging — correlate ID, club, client, response code.
**Menu:** Platform Admin → System → System logs**
Application errors and job failures — engineering escalation.
**Menu:** Platform Admin → Tools → Form builder**
Platform-wide forms for services and admin workflows.
**Menu:** Platform Admin → Tools → Query builder**
Ad hoc SQL/report designer — restricted to analytics roles.
**Menu:** Platform Admin → Tools → Dynamic tables**
Schema extension for custom verticals without full deploy.
**Menu:** Platform Admin → Tools → Controllers**
Integration controller registry for advanced automation — operator docs in-panel.
| Symptom | Check |
|---|---|
| Admin menu item missing | Admin role missing module permission |
| Club manager says option missing | Club **Options** tab not platform-enabled |
| 403 on report | Report role not assigned |
| Data empty | Wrong environment or filter club ID |
| Task | Where |
|---|---|
| Create club | Platform admin |
| Add club customer | Club panel |
| Enable wallet option | Platform admin club options |
| Top-up member wallet | Member portal / controlled admin override |
| Define trades tree | Platform admin marketplace |
| Approve acceptor | Club panel (or admin for cross-club) |